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  • Our Vision

    Our aim is to digitally disrupt and transform how Apple devices are repaired and serviced. We intend to be the first 4S repair and maintenance centre for out-of-warranty Apple products for service, spares, sales and security for Carriers Operators in the region utilising the latest technical methodology and certified parts from factory. The brand we carry is secondlifeasia.

     

    Global Innovation

    Our Value Proposition is our use of certified factory spare parts, our technical expertise and our tie up with the factory. We intend to set up a technical facility to train and transfer technical skills to Malaysia which is to be the regional hub for South East Asia. Our objective is to be a partner to the carrier operator in each of the South East Asia countries for repairing and maintaining out of warranty Apple devices.

    Strategic Partnerships

    Our strategic partner have been in the business of providing service, spares, sales and security to Tier 1 carrier operators in North America, Latin America and Europe. They have been integral part of the Tier 1 carrier operator strategy on device sales and maintenance. These strategic partnerships have become an implicit part of business growth for the carrier operators. Our partner works actively in collaborating with regional carrier's operators in order to assist in building and creating new revenue streams. We intend to replicate and deliver these new revenue streams from our capabilities in tandem with them.

  • Equity Crowd Funding with Pitchin

    Do visit www.pitchin.my or contact below for details on funding with secondlifeasia. All your investment goes through Pitch Platforms Sdn Bhd, which is registered with the Securities Commission of Malaysia as a Recognised Market Operator for the purposes of offering Equity Crowd Funding related services.

    Chong Hon Mun

    Business Analyst

    honmun@pitchin.my

  • Hello There!

    We are telecommunications veterans with more than 45 years of combined experience specialising in marketing, product development and market expansion at various carriers within the region. Our team is a combination of 45 years experience in the South East Asia telecommunications landscape. We intend of changed and transform the repair and maintenance industry by providing same day on site repair, latest technical skills and certified factory parts.

    Jerome Teh

    Co Founder and CEO

    Meet Jerome

     

    Jerome has 25 years of professional experience in strategy, telecoms, finance and retail industries. Jerome has spent 15 of his formative years working in London, Singapore, Kuala Lumpur, Bangkok and Jakarta. His last position was as CMO of an Indonesian telecom where his team launched Indonesia’s first 4G LTE network from a greenfield operation. He has also helmed several C suites role for an MVNO and local Wimax/4G network operator.

     

    Jerome graduated from York University of Toronto with a Bachelor of Economics and Minor in East Asia History.

     

    Jerome loves the outdoors, is a foodie, enjoys baking and is looking forward to the day when he can fish in the teeming waters of Cosmoledo.

    Alan Lee

    Co Founder and Tech Evangelist and CTO

    Meet Alan

     

    Alan has 15 years of professional experience in telco and retail industries. He is knowledgeable in the mobile device industry and its market trends, with experience in Malaysia and Thailand markets, having spent years in both countries.

     

    Alan single handedly grew the ChaTime brand in Thailand making it a successful beverage chain with more than 150 locations within the city.

     

    Alan is a workaholic but dreams of taking his family to visit the Incas in Peru and the Salar de Atacama in Chile.

    Kenji Lai

    Head of Technical Operations

    Meet Kenji

     

    Kenji loves everything about electronics. He has more than 12 years in servicing and repairing Apple devices and other electronic gadgets. He is very competent in cell phones repair with an excellent record for smartphones and tablets. He is able to repair most of the devices manufactured by Apple, Samsung, Huawei and Oppo.

     

    Kenji is a total electronics geek.

    Dion Loo

    Head of Quality Operations

    Meet Dion

     

    Dion spent his summer holidays honing his skills with Mac-city for more than 8 years. Dion is able to trouble-shoot and very competent with Macbook repair and servicing.

     

    After graduation he joined a local financial institution but decided finance is not for him. Dion is a total digital and Apple geek.

  • We're Hiring!

    We always strive for the best.

    Technician

    • Responsible for the training and supervision of new technician recruits.
    • Established relations with walk in customers by interaction which leads to up sell and cross selling opportunities.
    • Established system of documentation to keep track of standard operation process and procedures. 
    • Repairing 30-40 devices weekly, ownership and maintained inventory.
    • Become the Tech Champion for all Apple Devices.

    Tech Team - Product and Business Analyst

    • Cultivate a network of subject matter experts. The analyst will maintain a set of “pick up the phone” relationships with the most influential people within the space (e.g. university professors, executives at established companies, industry analysts, etc.)
    • Ad hoc research. Perform business and technology research on markets, companies, and themes that the firm is interested in.
    • All round expertise on the 4Ps and is in love with Keynote or Powerpoints.

    Tech Team - Graphic Designer and Digital Specialist

    • The ability to get things done.
    • The right personality and attitude.
    • A good team player.
    • Love to have fun.
  • Drop Us A Note

    Don't be afraid to reach out. You + Us = Awesome.