Our Story

Secondlifeasia™ was founded with a singular vision: to become Malaysia's most trusted catalyst for Apple device lifecycle management. Headquartered in Petaling Jaya, Selangor, we bridge the gap between premium Apple product care and enterprise-scale device management.

What began as a specialized Apple repair service has evolved into a comprehensive ecosystem — spanning Corporate Grade Certified repair, proprietary MDM software, AI-driven trade-in platforms, and enterprise logistics solutions.

Today, with 100+ retail touchpoints across Malaysia and 1.4 million kilograms of carbon reduced through device refurbishment, we are redefining what it means to be a sustainable technology partner in the Apple ecosystem.

Mission & Vision

Mission

To engineer Malaysia's most comprehensive Apple device lifecycle ecosystem — delivering sustainable, secure, and scalable solutions for enterprises and consumers alike.

Vision

To be Southeast Asia's most trusted partner for Apple device lifecycle management, setting the gold standard in sustainability, security, and service excellence.

Values

Sustainability first. Apple-certified quality. Data security always. Enterprise-grade reliability. Continuous innovation in the Apple ecosystem.

Our Milestones

2018

Corporate Grade Certification Achieved

Secondlifeasia™ was established and achieved Corporate Grade certification, marking the beginning of our journey as Malaysia's trusted device lifecycle specialist in Petaling Jaya, Selangor.

2020

100+ Retail Touchpoints

Expanded our retail network to 100+ touchpoints across Malaysia, bringing Corporate Grade Certified repair services closer to communities nationwide. Partnered with major telco brands including XOX, redONE, and Digi.

2023

1.4M kg Carbon Reduced

Achieved a major ESG milestone — 1.4 million kilograms of carbon emissions reduced through device refurbishment and responsible recycling programs, aligned with UN SDG 12 (Responsible Consumption and Production).

2026

National Network Expansion

Targeting a nationwide coverage expansion with new enterprise logistics hubs, MARA TVET talent academy rollout, and full-scale Ctrlytics MDM™ deployment across enterprise partners in Malaysia.

MARA TVET Talent Academy

Secondlifeasia™ partners with MARA to establish a TVET (Technical and Vocational Education and Training) academy focused on Apple device repair and ecosystem technology skills.

Our academy develops local talent in Malaysia, equipping the next generation with industry-relevant skills in Apple hardware repair, MDM configuration, and sustainable device lifecycle practices.

  • Corporate Grade certified technical training curriculum
  • TVET certification pathway with MARA
  • Hands-on training at our Petaling Jaya facility
  • Career placement with our 100+ retail partners